Privacy & Cookie Policy for Mallorca Homebase

Effective Date: June 30, 2025

Live Your Mallorca Dream — In Full Privacy

At Mallorca Homebase, we exist to help you secure your dream home in Mallorca — not to exploit your data.

We believe privacy is a fundamental right, not a feature. That’s why we’ve designed our platform to protect your personal information, respect your identity, and give you full control. We do not track you across the internet, and we never sell or share your data with third parties for advertising or profiling.

When you leave, your data is permanently deleted — no questions asked.

Table of Contents

Mallorca Homebase S.L., Carrer Joaquim Fuster 95, 07006 Palma de Mallorca, Spain

Company Number: B72843494

Email: info@mallorcahomebase.com

We are the data controller for all services offered through:

  • mallorcahomebase.com (“Mallorca Homebase”)
  • homesinmallorca.com (“Homes in Mallorca”)

Both domains are operated by Mallorca Homebase S.L.

All data processing is conducted in accordance with the EU General Data Protection Regulation (GDPR – Regulation 2016/679).

Collaboration with Palmallorca.com – Data Sharing & Community Access

For full transparency: Mallorca Homebase collaborates closely with Palmallorca.com, operated by Palmallorca Media Group S.L., a separate but aligned company also based in Mallorca.

As part of this collaboration:

  • Members of Mallorca Homebase may gain access to selected BuddyBoss groups, blog posts, community discussions, and member benefits hosted on Palmallorca.com
  • Co-owners of Homes in Mallorca may receive a community profile on Palmallorca.com as part of their ownership experience
  • We may share relevant data (e.g. your name, email, language, and group participation) with Palmallorca.com — strictly for the purpose of enabling your access to these shared services and communities

All shared data:

  • Remains stored exclusively on EU-based infrastructure

  • Is never used for advertising or sold to third parties

  • Is shared only on the legal basis of legitimate interest or your explicit consent, depending on context

  • Can be reviewed, restricted, or deleted upon request

We view Palmallorca.com not as a third party, but as a complementary part of your ownership and community experience. This integration is part of delivering on our promise: a home + community model built with privacy and trust at its core.

What We Collect – and Why

We only collect the data you actively provide:

  • Name, email, phone number, nationality, residence

  • Preferences (languages, interests, ownership goals)

  • Booking inquiries, co-ownership forms, and investor intent

  • Uploaded documents (e.g. ID/passport for KYC or legal use)

  • E-commerce transactions (deposits, payments, invoices)

  • Platform activity (profile setup, group membership)

We do not use:

  • Behavioral tracking

  • Advertising cookies

  • Third-party profiling or analytics tools

We use your data only to:

  • Match you with relevant properties and co-ownership opportunities

  • Process transactions, reservations, and shareholder documentation

  • Create S.L. companies and register your ownership shares

  • Enable access to exclusive groups and community benefits

  • Comply with applicable legal and regulatory requirements

E-Commerce, Co-Ownership & Legal Compliance

Mallorca Homebase operates a secure e-commerce and ownership platform, where:

  • You may reserve or purchase property shares

  • Deposits and balances are processed via WooCommerce

  • Legal documentation is handled in coordination with licensed partners

  • Spanish S.L. companies are created for each co-owned property

  • Your shareholder status and rights are digitally recorded

All relevant data is handled with confidentiality and stored within the EU.

Cookies

We only use strictly necessary cookies to:

  • Manage secure logins and sessions

  • Store your language and region preferences

  • Give you access to private dashboards and investor areas

We do not use:

  • Advertising cookies

  • Cross-site tracking

  • Third-party analytics

You can manage or withdraw your cookie preferences at any time via the Cookie Settings panel.

AI Matching – Private, Ethical, Internal

We use an internal AI system, hosted securely within the EU, to:

  • Help match your inputs to properties and groups

  • Improve navigation and personal guidance on the platform

  • Suggest community features aligned with your interests

This AI does not learn from your behavior outside the platform and is not used to serve ads. Your data is never shared with any external AI systems or used for training third-party models.

Groups, Roles & Verification

Your platform access may include:

  • Private investor and co-owner groups

  • Booking systems, rotation calendars, and dashboards

  • Access to group-specific benefits on Palmallorca.com

Some areas may require identity verification for access, especially:

  • Co-ownership and legal groups

  • High-sensitivity or regulatory groups (e.g. intimacy, healthcare)

  • Moderation or vendor roles

Secure Messaging

Our messaging system includes:

  • End-to-end encryption

  • Direct messaging between members and agents

  • Group or booking-related communication

No one — including our staff — can read or analyze your messages.

Community Conduct

We enforce clear standards for respectful interaction. We do not allow:

  • Harassment or hate speech

  • Discrimination based on gender, lifestyle, beliefs

  • Misuse of the platform for spam, fraud, or abuse

Offending content can be flagged by users or moderators and may result in suspension or removal.

You have the right to:

  • Access or correct your data

  • Delete your profile and all stored information

  • Limit or object to how your data is used

  • Withdraw your consent at any time

  • Request a portable copy of your data

  • File a complaint with a data protection authority

To exercise your rights, email: info@mallorcahomebase.com

Data Security & Hosting

  • All data is hosted within the EU/EEA

  • We use encryption, access control, and security monitoring

  • Legal and ID documents are deleted after no longer required

  • Shareholder records are retained as long as legally necessary

  • No backend access is granted to third parties

When You Leave

You can delete your profile at any time.

There are no hidden backups or data retention delays.

When you leave, your data leaves with you — fully and permanently.

Final Note

Mallorca Homebase was built to make Mallorca living accessible, transparent, and secure — both legally and digitally.

We use smart tools to help you own better, live smarter, and stay private.

And with our partner platform Palmallorca.com, you gain access to a trusted community — always under full GDPR protection.

Live Your Mallorca Dream — with privacy, transparency, and confidence.

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